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12-Month eCommSell Warranty:
The 12 Month Warranty covers any and all product defects (hardware and software). This warranty covers any malfunction of the phone independent of your use (touch-sensitive malfunction, battery failure, pushbuttons, etc.). If your device shows any signs of malfunction, then please contact us to start your return. Once we receive the device, we can send you a replacement that is fully functional or we can issue a full refund for your purchase.
This limited warranty does not cover any damages due to:
To make a claim, simply email us with your order number and we’ll send instructions on how to return your device. We will provide you with the prepaid label which is documented for our team to know how to handle your device.
Looking to file a claim? Contact us!